Frequently Asked Questions
As you consider the value of senior, assisted living group homes for yourself or a loved one, you’re going to have many questions. We prepared this overview to the most common questions we receive. You’re welcome to call Jonathan Edenbaum or Irene Joy at 301-299-2637 or email us with specific questions.
Q. How many residents are in each home?
A. Each home is licensed for eight residents. The homes have both male and female residents.
Q. What is your staffing ratio for caregivers?
A. During the daytime hours (approximately 8 a.m. — 8 p.m.) all houses have a staffing ratio of 3:8 and at night the ratio is 1:8 (with 2:8 in select Virginia houses). There is always an “awake and alert” overnight staff person in each home.
Q. Who dispenses medications to residents?
A. Medications are dispensed by staff certified by the state of Maryland or Virginia to dispense medications and under the guidance of our Director of Nursing.
Q. Do you have physicians that come to the home?
A. All of our homes have Internists, Podiatrists, Psychiatrists and Nurse Practitioners who see patients at the residence. Other services (such as dentistry, physical therapy, etc) may also be available through outside providers who come to the homes. If you prefer, we will work closely with your personal physicians.
Q. Who prepares the meals?
A. Meals are prepared at each home by our staff. We focus our meals on seasonal ingredients and homemade soup is available every day. Several houses have their own vegetable gardens and most bake bread fresh every day.
Q. What if a resident doesn’t like what is being served for that particular meal?
A. Menus are posted in each home. There is an alternative available for each meal if a resident prefers something different.
Q. When are meals served?
A. Breakfast is served when desired during the morning informally in our Breakfast Room. Lunch and dinner are both served family style in the dining room at approximately: Lunch- 12:30 p.m. and Dinner- 5:30 p.m. Snacks are served throughout the day.
Q. Can you meet special dietary restrictive diets?
A. Generally, yes. Working with the family and physician, prior to admission, we are happy to work with a potential resident to understand their dietary needs to determine if and how such restrictive diets can be accommodated.
Q. Can residents have visitors for meals?
A. Yes. Family members are welcome to join residents for meals at any time. We only ask that you let us know, if at all possible, in advance. (Family members receive two complimentary meals per month.)
SERVICES & AMENITIES
Q. Can residents bring their own furniture? What furniture do you provide?
A. Yes. Residents may either bring their own furniture. Your lease includes a full set of bedroom furniture (i.e., bed, night table, chair and dresser). We strongly encourage residents to bring their own artwork and family photographs.
Q. Do you provide televisions in resident bedrooms?
A. We provide televisions in the common areas but not in the individual bedrooms. Each bedroom is cable ready and residents are welcome to bring their own television. If desired, we will arrange cable service. Based on the level of cable service you desire, your monthly bill will include a reimbursement to Eden Homes for the prevailing rate charged to us by the cable. company.
Q. Can residents have a private telephone line in their bedroom?
A. Yes. That can be set up between the resident and the telephone company in Maryland. In Virginia, we have a master arrangement with the telephone company so service can be arranged through us.
Q. Are activities planned in the homes?
A. Yes. Activities are very important to us as they provide the engagement that residents need for the highest quality of life. We have an activities staff who plan resident activities for large groups (across multiple houses), smaller groups (within one house) and one-on-one. Activities take place both in the home as well as outings in the community.
Q. Are there specific visiting hours at your homes?
A. No. You can visit residents at anytime night or day. We encourage family participation.
Q. What kind of contract is required?
A. Residents sign a one year lease. After that, the term is month-to-month.
Q. You have an all-inclusive price. What would be considered an extra charge?
A. An extra charge would be a resident’s medications, medical supplies, incontinence products, beautician services, transportation to and from medical appointments (above and beyond the two which are included each month), cable tv and a private telephone line in the bedroom.
Q. If a resident needs to go out for a medical appointment, is there an extra charge for an escort and transportation?
A. Included in our monthly fee (in our Bethesda and Virginia Homes) is travel to two outside medical appointments per month within a seven-mile radius from the home. Escort is not provided other than by prior arrangement or, if necessary, in the event of an emergency. Transportation can be arranged at the other homes; however, there is a charge.
Q. Can a resident remain at an Eden Home until death?
A. We strongly believe and practice that residents should be able to stay in our homes until the end of life. We encourage the use of Hospice Care which may enable people to spend their final days at home. There are certain medical situations, such as if someone needs to be on a ventilator, where our license will not permit them to be remain in our homes; however, we will work with the family to minimize such situations.
Q. What would cause a resident to be discharged from an Eden Home?
A. Our interest is the best possible care of all of our residents. If a resident became violent and were a threat to other residents, they would be discharged. Families must understand that we are not a medical facility. There are possible situations where a resident becomes medically inappropriate for the level of care we are either able or authorized to provide in which case we work with the family to identify alternative living arrangements.
Q. How are prospective residents evaluated for admission?
A. Each admission to an Eden Home is reviewed on a case-by-case basis. The general health and medical history of the prospective resident is evaluated by our Registered Nurse along with the resident’s family to ensure that optimal care can be provided.